IMPORTANT

Please make sure to book your booth on a week you are available, BOTH Saturday morning and Friday night.

BOOTH SET UP

Our booth set up sessions are on Saturdays from 9:00am - 11:00am. Sellers should arrive as close to 9:00am as possible to ensure they have enough time to set up their booth. We open our doors for business at 11:00am, so all booths must be completely stocked before 10:45am. After your booth is set up and stocked, sellers are more than welcome to stick around and shop the store. We will be at the store Saturday mornings to assist with any questions. Penny Lane will provide sellers with a rack, shelving, baskets, hangers, tags, barbs and barb guns. Please do not bring your own hangers.

BOOTH BREAK DOWN

Our booth break down sessions are on Friday evenings from 6:00pm - 7:00pm. All clothing and other seller inventory must be taken by the seller on Friday. If you’re unavailable, we can box your booth for you for an additional $15 fee (must select when booking). For all break down requests after initial booking, the fee increases to $20. If packed up items are not picked up in a timely manner, they are subject to donation.

COMMISSION SPLIT

The seller keeps 65% of total revenue made on the sale of an item. Penny Lane keeps 35% of total revenue made on the sale of an item. Payouts by Venmo or check (if needed).

COMMISSION PAYOUT

Commission payouts will be sent 3-5 business days following your final selling day - if you do not receive your commission or have questions about your commission please reach out to us at pennylanetc@gmail.com. Your commission will be paid out via Venmo. It is very important that you add the correct Venmo information and/or reach out to us if things have changed with your Venmo account.

CANCELLATION POLICY

Full refunds are available up to 48 hours before your appointment; no refunds will be issued within 48 hours of your Saturday setup.

LOST, STOLEN, OR DAMAGED ITEMS

Penny Lane is committed to keeping your inventory organized, safe, and secure while it is in our store. Although we have security procedures in place and will continue to take reasonable measures to protect inventory, Penny Lane is not financially responsible for items that are lost, misplaced, stolen, or damaged while on the premises. If you have questions or concerns regarding a specific inventory item at your booth, please contact us at pennylanetc@gmail.com.

RIGHT TO REFUSE SERVICE / CLOSE OPERATIONS

We reserve the right, at our sole discretion, to refuse service, suspend operations, or close our business temporarily or permanently at any time, for any reason, without prior notice. This includes, but is not limited to, circumstances involving safety concerns, maintenance requirements, staffing limitations, unforeseen events, or any other situation deemed necessary for the operation or protection of the business.

By engaging with our services, you acknowledge and agree that we shall not be held liable for any inconvenience, loss, or damages resulting from such closures or refusal of service.

BOOTH RENTAL RENEWAL POLICY

To keep things fair, if a booth hasn’t made at least its rental cost for two weeks in a row, we may not be able to offer a third-week renewal. But don’t worry—we’re always happy to welcome you back in the future! (Note: You will be refunded if future booths were booked online.)